Austin Masonry (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for masonry services.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, and any details you provide through our contact or quote forms
• Project Information: Information about your masonry project, including property details and service requirements
• Technical Data: IP address, browser type, and website activity collected through cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes
• Schedule and deliver masonry services
• Communicate updates regarding your project
• Improve our website and services
• Send marketing communications (only if you opt in)
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and analyse site traffic. These cookies help us understand how visitors interact with our website.

You can disable cookies through your browser settings if you prefer.

4. Data Sharing

We may share your information with trusted third parties when necessary, such as:

• Website hosting providers and IT services
• Analytics platforms (e.g., Google Analytics)
• Legal authorities if required by law

All third parties are required to handle your data securely.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no online system is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Austin Masonry
Phone:(737) 300-6761